08 Oct Software firm Tiger saw growing despite Covid
A COMPANY whose software helps organisations make sense of three trillion pieces of communications data a year has defied the pandemic to see earnings grow 15 per cent in 2020.
Tiger – formerly called Tiger Communications – has invested in product development, recruitment, high-profile partnerships, customer relationships and a new brand identity.
The developments have all taken place since Jon Pickering became chief executive in February.
Clients of the Ringwood-based business include Airbus, Companies House, shipping business Maersk and manufacturer Saint Gobain.
Tiger’s software collates data generated by phone calls, unified communications and collaboration systems in healthcare, the public sector, insurance, manufacturing, aerospace and logistics. The information allows clients to optimise workplace performance.
The £4.2million turnover business is on course to hit growth targets despite the pandemic, with a 15 per cent increase in EBITDA (earnings before interest, taxes, depreciation, and amortization) and a 25 per cent rise in its subscription-based businesses.
The firm, with a 600-strong portfolio of clients, has invested £2m to re-engineer its software product Tiger Prism and is set to integrate Microsoft Teams.
Mr Pickering has more than 20 years’ experience in technology and co-founded the IT firm Block Solutions.
He said: “It’s been a real baptism of fire joining a new firm right before lockdown. It has been immensely challenging, but I’ve been incredibly impressed with the team’s focus and how much customers value our technology.
“There is a real passion for data and how we can present it in a meaningful way – to help solve big issues for clients and improve their performance.
“We recognised an immediate need to evolve Tiger’s brand identity to accurately reflect our capabilities, solutions and role in the market. This development complements our plans to significantly increase our revenues and EBITDA. It also clearly communicates our value to clients and partners.”
The company has made key appointments in software development, sales and marketing as part of a growth strategy for 2021 and has plans to recruit in other areas by the end of this year.